Comanche 250 no sound and tablet not working

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inacioIP
Airman Basic
Posts: 2
Joined: 28 Sep 2024, 20:29

Comanche 250 no sound and tablet not working

Post by inacioIP »

I bought it through the msfs marketplace, there is no sound and the tablet is inactive, it also does not appear in the community folder. I hope you can help me

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Nick - A2A
A2A Captain
Posts: 14121
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Comanche 250 no sound and tablet not working

Post by Nick - A2A »

Hello,

Just to clarify a bit, all products purchased via the in-game marketplace are installed in the 'Official' folder rather than the 'Community' one.

Apologies for the rather late response, but If the problem you mention hasn't resolved itself, I'd recommend that you start by making sure that any GPS add-ons you have installed are up to date.

If this doesn't help, please can you temporarily move all add-ons out of the 'Community' folder, and check if the issue remains.

Thanks,
Nick
A2A Simulations Inc.

inacioIP
Airman Basic
Posts: 2
Joined: 28 Sep 2024, 20:29

Re: Comanche 250 no sound and tablet not working

Post by inacioIP »

Hi Nick! Unfortunately, the problem still persists even after doing what you suggested. The plane has no sound at all, and the tablet still doesn't work. What do you mean by GPS? Do you mean the Garmins?

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Nick - A2A
A2A Captain
Posts: 14121
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Comanche 250 no sound and tablet not working

Post by Nick - A2A »

Hi inacioIP,

Hmm, that's a little odd. Yes, by GPS I mean any third-party Garmin add-ons you may have installed to your community folder, and specifically the PMS GTN 750 or TDS GTN 750Xi.

Do you have either of these installed, or any other packages in your Community folder at present?

One suggestion is to uninstall and reinstall the Comanche via the MSFS content manager if you haven't tried this already.

If this doesn't help, please can you also try deleting the folder which stores the persistent status and some cached files for of the Comanche. Its location will depend on whether you have the MS Store or the Steam version of MSFS installed. You can find the folder path in the pinned FAQ, under item 7-E.

Thanks,
Nick
A2A Simulations Inc.

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