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PostPosted: Fri Jun 01, 2018 5:59 pm 
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Airman Basic

Joined: Mon Apr 30, 2018 6:25 pm
Posts: 2
I just bought c172 and cherokee180 and it won't install because my administrator e-mail (christo317b@gmail.com) is different than the e-mail I used to buy them (chrisodip@yahoo.com). How can I fix this? I hope I didn't just waste $100 :?


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PostPosted: Mon Jun 04, 2018 10:52 pm 
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Airman Basic

Joined: Mon Apr 30, 2018 6:25 pm
Posts: 2
Update:

I run Windows 10 and when I right click on the zip file, there is no option to "run as administrator"


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PostPosted: Thu Jun 07, 2018 7:48 am 
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A2A Captain
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Joined: Fri Jun 06, 2014 1:06 pm
Posts: 7933
Location: United Kingdom
Hi and apologies for the slow response - overlooked your message unfortunately.

I don't really understand the issue you're describing I'm afraid. No email is necessary to install the products, but perhaps you meant you were having difficulty downloading? If so, please can you confirm where you purchased from: was it the A2A store or a third-party retailer?

It's normal that there's no option to run a zipped archive as administrator. Instead, you should be using the "Extract All..." option.

Thanks,
Nick


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