Store Points

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volksy
Airman Basic
Posts: 2
Joined: 04 Jan 2020, 12:44
Location: North Carolina

Store Points

Post by volksy »

Hoping Lewis or someone can take a look at this:

I was looking at purchasing the Cub and noticed my store account is showing me with a negative 30 points. Hadn't really paid attention to those before. I bought the Texan for P3D V4 during the recent sale, perhaps something went screwy then.

Thanks,

Ken

altack
Senior Airman
Posts: 149
Joined: 21 Jun 2010, 02:25
Location: LFBO
Contact:

Re: Store Points

Post by altack »

Hi Ken, Hi Guys,
I thought I was the only one with "negative" points ( -166 on my personnal counter)!
I send today a "contact" message to the team and, just like you, I'm eager to hear from them.
Crossing my fingers :D
Francois

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Nick - A2A
A2A Captain
Posts: 13776
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Store Points

Post by Nick - A2A »

Gentlemen,

Our top agents are looking into this matter as I type.

Thanks and apologies for the inconvenience.
Nick
A2A Simulations Inc.

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Mark - A2A
A2A Captain
Posts: 104
Joined: 11 Sep 2018, 09:14

Re: Store Points

Post by Mark - A2A »

Hello guys,

Your points should be all fixed up now. Let us know if you need anything else. :)

Mark

volksy
Airman Basic
Posts: 2
Joined: 04 Jan 2020, 12:44
Location: North Carolina

Re: Store Points

Post by volksy »

Looks like all is sorted.

Thanks for the quick work!

Ken

MikeW
Airman Basic
Posts: 4
Joined: 24 Oct 2004, 15:43

Re: Store Points

Post by MikeW »

My points are negative as well. I'm seeing -48 points. I've purchased the Civvy Mustang, the Bonanza and the C172 Trainer which should total 150 points. Help is appreciated.

Mike

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Mark - A2A
A2A Captain
Posts: 104
Joined: 11 Sep 2018, 09:14

Re: Store Points

Post by Mark - A2A »

Hi Mike,

Should be all sorted now. Let me know if you need anything else.

Mark

altack
Senior Airman
Posts: 149
Joined: 21 Jun 2010, 02:25
Location: LFBO
Contact:

Re: Store Points

Post by altack »

Thank you so much Nick and Mark !

MikeW
Airman Basic
Posts: 4
Joined: 24 Oct 2004, 15:43

Re: Store Points

Post by MikeW »

All good now Mark! Thanks very much.

Mike

SoaS
Airman Basic
Posts: 3
Joined: 26 Apr 2020, 17:18

Re: Store Points

Post by SoaS »

Hi A2A,

I've just realized my points are also negative in the store. Could you please check my side as well?

Thanks a lot in advance!
Regards,
Soma

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33303
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Store Points

Post by Lewis - A2A »

All fixed for you Soma

thanks,
Lewis - A2A
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SoaS
Airman Basic
Posts: 3
Joined: 26 Apr 2020, 17:18

Re: Store Points

Post by SoaS »

Thank you so much Lewis for the quick help!

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33303
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Store Points

Post by Lewis - A2A »

No worries, happy flying in the virtual skies :)

cheers,
Lewis
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A2A Youtube because a video can say a thousand screenshots,..
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SoaS
Airman Basic
Posts: 3
Joined: 26 Apr 2020, 17:18

Re: Store Points

Post by SoaS »

Being a grounded pilot during these times, virtual flying is the most I get, but I have to tell that I'm having way too much fun with A2A planes. Making me realize how much I miss general aviation and anything with a big old engine with a prop on it, so thank you guys! :D

All the best,
Soma

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33303
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Store Points

Post by Lewis - A2A »

No worries, happy flying in the virtual skies 8) 8)
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