Lost Account

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lvanginhoven
Airman Basic
Posts: 2
Joined: 10 Dec 2019, 15:49

Lost Account

Post by lvanginhoven »

I apologize if this is the wrong forum spot for this question.

I am attempting to install my C172 Trainer on a new PC, however the A2A site is not recognizing either my email or username.

My order number is 125402, confirming email dated 1/10/2018.

Please advise how I can both have my email established as an account and reset my password in order to gain access to my account.

Thanks,

Lee Van Ginhoven

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33318
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Lost Account

Post by Lewis - A2A »

Hello,

can you fire me a PM with your email address you used on the store and I can look into that for you.

If you have not moved to the newer store yet please see here;
viewtopic.php?f=23&t=63788

thanks,
Lewis - A2A
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lvanginhoven
Airman Basic
Posts: 2
Joined: 10 Dec 2019, 15:49

Re: Lost Account

Post by lvanginhoven »

Thanks Lewis for getting back to me.

Sorry I've been occupied with my new Jetline pc :D

I've created an account on the new website and have filed out the form linking my old account to my new account, so I'll keep an eye out for my order getting transferred over.

Hope you have a Merry Christmas and Happy New Year.

Lee Van Ginhoven

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33318
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Lost Account

Post by Lewis - A2A »

Hello and Merry Christmas,

all migrated on the store for you

thanks
Lewis - A2A
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat

frugalmanatee80
Airman Basic
Posts: 1
Joined: 18 Jun 2022, 11:56

Re: Lost Account

Post by frugalmanatee80 »

I have a simila problem. The email I set the account up with is defunct. My pass word is not recognised. I cant retreave my pass word because the email address is dead. Its server has shutdown. I have a new pc and would like to migrate my aircaraft accross particulaly the wop spit. Please help.

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33318
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Lost Account

Post by Lewis - A2A »

Fire me a DM I'll see if I cant get you sorted.

However if this is for the older store you'll wanna skip this altogether and just get migrated here;
viewtopic.php?f=23&t=63788

thanks,
Lewis - A2A
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat

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