Missing order

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[email protected]
Airman Basic
Posts: 1
Joined: 13 Jul 2022

Missing order

Post [email protected] »

Hello.
In January 2017 I bought L-049 Constellation. But now it is not showing up in My Orders. I have the same e-mailadress as then. (The B 377 Stratocruiser, which I bought in 2012, is there all right.)

Regards
Flying Bear

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 32229
Joined: 06 Nov 2004
Location: Norfolk UK
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Re: Missing order

Post Lewis - A2A »

Hello,

please go through the migration process here and we can get your A2A Store products moved over for you. Please note that if you had more than one account you'll need to make sure to provide that email address too. Please also note the migration is for A2A Store users only. If you purchased from a third party you will need to go to your store of purchase.

thanks,
Lewis - A2A
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