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Locked out of account trying to get new installer

Posted: 24 May 2020, 20:03
by wsuch
Hi

I have been locked out of my account trying to get access to the new V5 installers, its been about an hour now and its only supposed to lock you out for a couple of minutes, is there an issue with site security. Wont let me use forgot password either, cheers



Thanks
Wayne

Re: Locked out of account trying to get new installer

Posted: 25 May 2020, 02:52
by wsuch
annoyed still locked out and cant download the new installers

Wayne

Re: Locked out of account trying to get new installer

Posted: 25 May 2020, 05:38
by Nick - A2A
Hi Wayne,

Please see my reply to your PM.

Thanks,
Nick

Re: Locked out of account trying to get new installer

Posted: 25 May 2020, 05:58
by wsuch
Thanks nick

Re: Locked out of account trying to get new installer

Posted: 25 May 2020, 06:02
by Lewis - A2A
Hello Wayne,

what is the exact message you are seeing?

thanks,
Lewis - A2A

Re: Locked out of account trying to get new installer

Posted: 25 May 2020, 06:06
by wsuch
Hi Lewis

I was able to rest my password,cheers

Wayne

Re: Locked out of account trying to get new installer

Posted: 25 May 2020, 10:45
by Lewis - A2A
excellent 8) 8)

cheers,
Lewis