Order not showing

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Wrongway78
Airman Basic
Posts: 2
Joined: 24 Sep 2015, 18:34

Order not showing

Post by Wrongway78 »

A2A, I bought the C182 for FSX and then for P3D. It's been a while since I downloaded the model and I was attempting to verify that I have the most recent version. When I go to my account's history and downloads, nothing shows. My order number was 110438. Any idea what happened to my account? I'd also previously purchased the B337 (FSX, need to upgrade to P3D), the C172 (FSX then P3D), and the C182 (FSX then P3D).

Your loyal customer,

Mike "Wrongway" Thometz

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Nick - A2A
A2A Captain
Posts: 13801
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Order not showing

Post by Nick - A2A »

Hi Mike,

We migrated to a new online store last year; it sounds like you made your purchases on the old store before this happened. However, to migrate your purchases to the new store, you can simply follow the steps in this sticky topic.

Please bear in mind that the account transfer once you've filled in the Google form is handled manually by Lewis, so doesn't happen instantaneously.

Thanks,
Nick
A2A Simulations Inc.

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33318
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
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Re: Order not showing

Post by Lewis - A2A »

Hello,

just a note to say I am all updated on the order migrations at the moment. So hopefully between you filing out the form and being all up to date you are all sorted and able to download.

thanks,
Lewis - A2A
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