Unable to login/reset account

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jrabbetts
Airman Basic
Posts: 2
Joined: 30 Dec 2018, 06:08

Unable to login/reset account

Post by jrabbetts »

Hi - not sure if this is the right discussion - but I have searched and cant find anywhere else to put this :)

I purchased the Cherokee 180 for P3D a year ago (25th Dec) :) great AC BTW

Yesterday my P3d started crashing so I reset it and lost my add in aircraft including this. I thought I had kept the download but cant locate it.

When I try to login to your system to re download it doesn't recognise my email

All help appreciated

John

jrabbetts
Airman Basic
Posts: 2
Joined: 30 Dec 2018, 06:08

Re: Unable to login/reset account

Post by jrabbetts »

Ah ignore me - I found the topic on the site change over - I have the download now

Thanks!

John

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Nick - A2A
A2A Captain
Posts: 13734
Joined: 06 Jun 2014, 13:06
Location: UK

Re: Unable to login/reset account

Post by Nick - A2A »

Hello John and welcome to the A2A forums.

We moved to a new web store earlier this year, so please refer to this pinned post describing how to transfer your purchase(s) to the new store. New installers for P3D v4 can be downloaded from the new store, but the original installers can still also be downloaded from the old store in the event you're still using P3D v3. More details in the post I linked above.

Thanks,
Nick

P.S. I'll just move this topic to the Cherokee tech support forum.

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