The A2A Simulations Community

Hi there,

We have reset your downloads for you. You should be good to go.

Mark

Hi Alain,

I have reset your downloads. Please let us know if you need anything else.

Mark

Hi Ken,

I have reset your downloads. If you need anything else, just let us know.

Mark

Hi Daniel,

I have reset your downloads. Please let us know if you need anything else.

Mark

Hi JC,

PM me your order number and I'll get you squared away. I'm in EST, so I'll be available all evening.

Thanks,
Mark

Jaju wrote: ↑20 Jul 2023, 12:42 I have tried everything cache cleared and so on

Hi again,

Well that is strange. I am currently unable to pinpoint the exact cause of this error. Could you please PM me your store account email so I can investigate further?

Thanks,
Mark

I tried to login, then to renew my passwort and I got no mail. Yesterday and today I tried it serveral times - no success - no mail. Cheers Karl Hi Karl, I'm sorry to hear about your login troubles. I have manually sent you a password reset. Let me know if you got that one. If not, I can assist you...

Hi again! Very sorry for the inconvenience! Perhaps could you try again using a different browser or by first clearing out your browser's cache? I just want to rule out any possible causes.

Thanks,
Mark

No problem at all! I'm happy to help! Enjoy your Comanche!

Hello! I'm sorry to hear you are having trouble with your order. Could you please provide me with the exact error you are getting? Thanks!

Hi there! I can absolutely help you. Could you please PM me your order details, including email and order number? Thanks!

Hi! I have reactivated additional downloads for you. Let us know if you need any further assistance.

Hello there! I can assist you. Could you please PM me your account and order details please. Thanks!

Hi David! I'm sorry to hear you are having trouble accessing your old account. I will surely do the best I can to help you regain access. Could you please send me a private message with information regarding your old account?

Thanks,
Mark

Hi there! I'm sorry to hear you are having login troubles. The lockout as been cleared. Could you please try to login again? I can also send you a password reset if you need.