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Need Order Downloads Reset

Posted: 07 Dec 2016, 10:20
by bburk
Hi. The downloads for order # 66995 for Accu-Feel V2 are at zero. Please reset. Thanks!

Re: Need Order Downloads Reset

Posted: 08 Dec 2016, 06:09
by Lewis - A2A
Hello and welcome to the forums, all active for you on the store

thanks,
Lewis

Re: Need Order Downloads Reset

Posted: 08 Dec 2016, 09:22
by bburk
Thanks Lewis!

Re: Need Order Downloads Reset

Posted: 25 Mar 2017, 17:05
by doebro2010
my ordernumber is 78707 could you reset the order , have 0 downloads

Re: Need Order Downloads Reset

Posted: 29 Mar 2017, 10:57
by Lewis - A2A
All active for you on the store

thanks,
Lewis

Re: Need Order Downloads Reset

Posted: 13 May 2017, 23:29
by boozybaz
Hello

I purchased Accu-Feel v 2 from Sim-Planet back in November 2016, However I've had to do a clean install of P3D/FSX etc, now i normally keep a back up as you do! But after just downloading the up dates for my A2A aircraft (which were backed up) and reinstalled.I seem to have deleted Accu-Feel v2 somehow.

The problem is I'm unable to retrieve another copy from SimPlanet as they are no longer trading. So how do i go about getting my copy off Accu-feel v2 again ?
I can supply order details and forward electronic receipts I've received from SimPlanet for your records/proof of purchase.

Kind Regards

Barry

Re: Need Order Downloads Reset

Posted: 14 May 2017, 09:04
by Lewis - A2A
Hello Barry,

can you send me a PM please

thanks,
Lewis

Re: Need Order Downloads Reset

Posted: 30 May 2017, 08:44
by akstirling
Hi .... appreciate your re-activating my d/ls:

01/15/2013 # 77206

10/05/2012 # 73345
Alan Kerr
United Kingdom

thanks

Re: Need Order Downloads Reset

Posted: 30 May 2017, 08:53
by Lewis - A2A
Hello,

all active for you on the store

thanks,
Lewis