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No external sound with COTS B377

Posted: 03 Nov 2017, 13:21
by dcon
First, I am using FSX sp1/2 and have since it came out.

With the latest A2A update I lost ALL external sounds with the COTS B377. The update did not effect any of my other A2A products, only the COTS B377.

I did a complete uninstall/reinstall of the B377 and still have NO external sounds.
Any suggestions?

Thanks

Re: No external sound with COTS B377

Posted: 04 Nov 2017, 04:57
by alan CXA651
Hi.
If all other aircraft have external sound then its not the FSX sound thats been muted with the q key .
So only thing i can think of looking at , is the sound slider in the b377 shift 2 or 3 panel i have mine set to 100.
regards alan. 8)

Re: No external sound with COTS B377

Posted: 04 Nov 2017, 16:40
by dcon
One thing that I have noticed, even with a fresh download from the A2A site, is that the sound folder for the B377 has only the sound cfg and a gear wave file inside.

I downloaded the file with AV and all other programs that could effect the download deactivated.

Shouldn't there be more than one wave file in the sound folder?

Re: No external sound with COTS B377

Posted: 06 Nov 2017, 05:44
by alan CXA651
Hi Dcon.
That sounds like a bad download , i checked my B377 and guppy sound folders , the Guppy is just a sound.cfg file alaised to the b377 , which has all the sounds in there with about 65 sound files .
regards alan. 8)

Re: No external sound with COTS B377

Posted: 08 Nov 2017, 08:35
by Lewis - A2A
Hello,

what is your A2A Store order number?

thanks,
Lewis

Re: No external sound with COTS B377

Posted: 08 Nov 2017, 12:47
by dcon
Lewis,

My A2A store order number is:

66170

Dan

Re: No external sound with COTS B377

Posted: 15 Nov 2017, 06:38
by Lewis - A2A
Hello Dan,

can you PM me please

thanks,
Lewis

Re: No external sound with COTS B377

Posted: 15 Nov 2017, 17:21
by dcon
Thanks to everyone who replied and...................

A BIG thank you to Lewis for pointing out to me that "perhaps" I forgot to reinstall something on my new system..................

Problem solved, great customer service!

Dan

Re: No external sound with COTS B377

Posted: 16 Nov 2017, 09:02
by Lewis - A2A
No worries, happy flying Dan

thanks,
Lewis