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PostPosted: Fri Nov 03, 2017 1:21 pm 
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Airman

Joined: Wed Jun 08, 2016 6:38 pm
Posts: 18
First, I am using FSX sp1/2 and have since it came out.

With the latest A2A update I lost ALL external sounds with the COTS B377. The update did not effect any of my other A2A products, only the COTS B377.

I did a complete uninstall/reinstall of the B377 and still have NO external sounds.
Any suggestions?

Thanks


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PostPosted: Sat Nov 04, 2017 4:57 am 
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Master Sergeant

Joined: Tue Mar 15, 2016 8:23 am
Posts: 1324
Hi.
If all other aircraft have external sound then its not the FSX sound thats been muted with the q key .
So only thing i can think of looking at , is the sound slider in the b377 shift 2 or 3 panel i have mine set to 100.
regards alan. 8)

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PostPosted: Sat Nov 04, 2017 4:40 pm 
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Airman

Joined: Wed Jun 08, 2016 6:38 pm
Posts: 18
One thing that I have noticed, even with a fresh download from the A2A site, is that the sound folder for the B377 has only the sound cfg and a gear wave file inside.

I downloaded the file with AV and all other programs that could effect the download deactivated.

Shouldn't there be more than one wave file in the sound folder?


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PostPosted: Mon Nov 06, 2017 5:44 am 
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Master Sergeant

Joined: Tue Mar 15, 2016 8:23 am
Posts: 1324
Hi Dcon.
That sounds like a bad download , i checked my B377 and guppy sound folders , the Guppy is just a sound.cfg file alaised to the b377 , which has all the sounds in there with about 65 sound files .
regards alan. 8)

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PostPosted: Wed Nov 08, 2017 8:35 am 
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A2A Lieutenant Colonel
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Joined: Sat Nov 06, 2004 11:22 pm
Posts: 26101
Location: Lowestoft Suffolk UK
Hello,

what is your A2A Store order number?

thanks,
Lewis

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PostPosted: Wed Nov 08, 2017 12:47 pm 
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Airman

Joined: Wed Jun 08, 2016 6:38 pm
Posts: 18
Lewis,

My A2A store order number is:

66170

Dan


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PostPosted: Wed Nov 15, 2017 6:38 am 
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A2A Lieutenant Colonel
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Joined: Sat Nov 06, 2004 11:22 pm
Posts: 26101
Location: Lowestoft Suffolk UK
Hello Dan,

can you PM me please

thanks,
Lewis

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PostPosted: Wed Nov 15, 2017 5:21 pm 
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Airman

Joined: Wed Jun 08, 2016 6:38 pm
Posts: 18
Thanks to everyone who replied and...................

A BIG thank you to Lewis for pointing out to me that "perhaps" I forgot to reinstall something on my new system..................

Problem solved, great customer service!

Dan


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PostPosted: Thu Nov 16, 2017 9:02 am 
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A2A Lieutenant Colonel
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Joined: Sat Nov 06, 2004 11:22 pm
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Location: Lowestoft Suffolk UK
No worries, happy flying Dan

thanks,
Lewis

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