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PostPosted: Sun Jul 17, 2011 7:07 pm 
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Airman

Joined: Wed Jul 29, 2009 1:21 am
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Error message on installation- 'Refer to DXError.log and DirectX.log in Windows Folder to determine the problem.'
Latest DirectX is installed (dx9c). Tried re-installing the Spitfire. (Haven't yet re-installed the facilities pack so as not to complicate the issue.) Same Error message, same results.
My system is an Intel Core i5 at 2.67GHz and 4G RAM, running 32 bit Windows 7.

Click 'OK' on the Error Box and the installation appears to procede successfully.
Selected the Mk2a (with 3 blade variable pitch propeller). It loads and flys but has a few problems.
(1) No control of propeller speed although :? the control lever moves in the cockpit.
(2)No sound effects on undercarriage extension/retraction.
(3)Elevator trim dosen't work from external slider controller. It works OK from the mouse or the keyboard. Tried selecting it on the 'Input Configurator Panel'. Got an error message- 'Selection could not be saved- verify thet path to FSX is correct and that the program is properly installed'.
(4) Periodically, a 'fatal error' occurs with this aircraft selected, forcing an FSX restart.
(5) Aircraft occasionally won't respond to the Head Tracking System. This requires an FSX restart to correct.


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PostPosted: Sun Jul 17, 2011 8:10 pm 
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You need to install the Spitfire Accu-Sim Pack or it will have errors and some things will not work

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TRACKIR 5 & TrackClipPro


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PostPosted: Sun Jul 17, 2011 11:27 pm 
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Had the identical errors when it was installed. Surely it should work without this as it is sold separately to the aircraft itself. ??

Robert


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PostPosted: Mon Jul 18, 2011 2:27 pm 
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A2A Lieutenant Colonel
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Hello Robert,

thanks for posting.

The main error is a direct X error, which is microsoft so its a bit hard for us to troubleshoot, but we can try and get you up and flying.

The head track thing is not an A2A issue, as the trickIR is completly independant of the aircraft.

The fatal error, will no doubt be related to the direct X not being installed correctly hower just in case try the lower res textures from the FAQ.

If you are running a windows 7 do you have the option to run as administrator if you right click the installer?

thanks,
Lewis

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PostPosted: Wed Jul 20, 2011 2:02 am 
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Airman

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Uninstalled the Spitfire and tried reinstalling it as an administrator. Got the same error message which is referred to as an 'internal system error'. I next tried reinstalling DirectX as an administrator and got the same error message again doing that. So it would appear that DirectX doesn't install correctly. I know nothing about DirectX, not even what it does. Not sure where to go from here.

Regards- Robert


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PostPosted: Fri Jul 22, 2011 12:04 am 
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A2A Spitfire Crew Chief
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Robert,

Direct X is something to do with the display/graphics...you now know as much about it as I do :oops:

I had a problem originally with it, this was solved by "rolling back" to a previous restore point. Direct X 9 is the last one that worked for me , I think...

http://www.microsoft.com/windows/compat ... tegory=All will tell you which directx is compatible with your video card.


In the Spitfire and Accusim install packages I just cancelled out of the Direct X part at the end, waited for a few seconds and it came up "finished" with no problems,

Sorry I can't be of more help.

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PostPosted: Sun Jul 24, 2011 11:31 pm 
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Airman

Joined: Wed Jul 29, 2009 1:21 am
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Thanks Kilratio
Tried that link, but my graphics card does'nt seem to be listed. My graphics card software is supposed to install DirectX which is supposed to be updated by the regular Windows updates. However DirectX does'nt seem to install, so I guess it can't be updated. (Did the latest Windows updating, but, no joy.)

I can also bypass the DirectX part of the Spitfire installation and it appears to finish the installation successfully. However, there are problems as listed in my original post.

Looking at the Error Message I get trying to install DirectX, I'm told to- "Refer to DXError.log and DirectX.log in your Windows folder to determine the problem." Can anyone tell me what or where this particular Windows folder is ?

Robert


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PostPosted: Tue Aug 09, 2011 8:24 pm 
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Senior Airman

Joined: Fri Apr 01, 2011 5:26 am
Posts: 143
run
sfc /scannow
check you have netframework installed
then try the install again
http://www.microsoft.com/download/en/de ... g=en&id=35

I found this on another forum for you.
I also checked on Microsoft's website that this was the latest version (the link) -18 April 2011
Hope it helps - sorry it is late


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PostPosted: Wed Aug 10, 2011 12:15 am 
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Airman

Joined: Wed Jul 29, 2009 1:21 am
Posts: 20
Thanks Shousa

I can see no reference to 'netframework' on the link site. It invites me to download DirectX 9c again. I tried it again at that point, but got the same infuriating error message again. What is 'netframework' ?

My own trawling of the Microsoft forums reveals that there seems to be massive problems out there in 'gameland' with DirectX installations. Microsoft doesn't seem to offer any reliable solution. There seems to be various strategies which work for some people and not others. Some strategies involve delving into areas of the system where you wouldn't want to make a mistake. I'm an aeroplane enthusiast, not a computer wizz, so I haven't yet been game to try one of these offerings. (The writer's command of written English makes the instructions pretty fuzzy as well.)

Having purchased the Spitfire with great expectation and finding that it is dependent upon a solution to this mess is pretty disappointing.

Regards- Robert


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PostPosted: Wed Aug 10, 2011 12:15 am 
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Airman

Joined: Wed Jul 29, 2009 1:21 am
Posts: 20
Thanks Shousa

I can see no reference to 'netframework' on the link site. It invites me to download DirectX 9c again. I tried it again at that point, but got the same infuriating error message again. What is 'netframework' ?

My own trawling of the Microsoft forums reveals that there seems to be massive problems out there in 'gameland' with DirectX installations. Microsoft doesn't seem to offer any reliable solution. There seems to be various strategies which work for some people and not others. Some strategies involve delving into areas of the system where you wouldn't want to make a mistake. I'm an aeroplane enthusiast, not a computer wizz, so I haven't yet been game to try one of these offerings. (The writer's command of written English makes the instructions pretty fuzzy as well.)

Having purchased the Spitfire with great expectation and finding that it is dependent upon a solution to this mess is pretty disappointing.

Regards- Robert


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PostPosted: Wed Aug 10, 2011 1:26 am 
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Robert,

I'm reasonably sure my recent trouble/solution won't help you, but its worth a try!

Last month my old computer (Vista) suffered an epic Blue Screen of Death faliure. I decided it was a good time for an upgrade anyway, so I got a h8-1020 very recently. Everything is stock. I reinstalled FSX and Acceleration (you have Acceleration, right?) and then my A2A Accusim birds. All worked fine, except the Spitfire. During install it tried to load some version of DirectX, but failed. Every time I tried to select the Spitfire FSX crashed (and burned). I downloaded the newest DirectX (Microsoft website chose the right one for my system), and after all that the Spitfire worked brilliantly!

I don't use head tracking software...

If you mentioned it, I missed it: Do you have Acceleration for FSX? Did your Spitfire fail to install DirectX during the install process?

Now I really don't know what I'm talking about, so anyone please correct this question/opinion: Does your rig have an integrated graphics card, or a full grsphics card? I made sure to buy a computer with a real graphics card, not integrated, knowing that I'd be flying FSX. My understanding is that integrated cards might be a problem...

I really hope you find a solution, because the Spitfire is nothing short of masterful, and the B-17G and P-47D are just as amazing! And the P-40 will be out soon!

Joe

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PostPosted: Wed Aug 10, 2011 3:53 am 
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Senior Airman

Joined: Fri Apr 01, 2011 5:26 am
Posts: 143
Rather than trying what I put above I should have tried this:

http://support.microsoft.com/kb/256182/ ... sid=global


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PostPosted: Sun Aug 14, 2011 7:22 am 
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Airman

Joined: Wed Jul 29, 2009 1:21 am
Posts: 20
Hi Joe & Shousa

Joe,
I have FSX Gold edition which includes the Acceleration Pack. I don't think my graphics card is an integrated type. It appears to be a specialist brand (Gainward GTS250 1G D3 DHM). The Spitfire installation goes exactly as you described it. It goes searching for the required DirectX. It finds it and tries to install it, but the installation always fails. Subsequently, the Spitfire can be selected and even flown, but it has all sorts of annoying problems including periodically causing FSX to crash.

Shousa,
The link provided instructions for installing DirectX in 'Safe Mode' (I've not heard of this before). I down loaded the installer to the desk top (as per Method 2) and managed to start the computer in Safe Mode. I started the installation, but it wanted to go 'on line' to download a file that it needed. The problem was that I couldn't get the computer 'on line' in Safe Mode because it couldn't find the connection device. Thus, I don't know whether this will work or not unless and untill I can solve the latter problem.

I really appreciate your input Guys,
Regards- Robert


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PostPosted: Sun Aug 14, 2011 1:15 pm 
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Technical Sergeant
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I'd try redownloading and installing the latest directx http://www.microsoft.com/download/en/de ... px?id=8109

Joe

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PostPosted: Sun Aug 14, 2011 6:53 pm 
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Senior Airman

Joined: Fri Apr 01, 2011 5:26 am
Posts: 143
Download from the link in the post above this one.

Follow the safe-mode install steps.

Should work.


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