Spitfire for P3DV4 Pro purchased, but in account twice...

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alehead
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Spitfire for P3DV4 Pro purchased, but in account twice...

Post by alehead »

I do not understand why I have the Spitfire for P3DV4 twice in my account... I just purchased it and there is only one transaction recorded in PayPal, so I didn't accidentally purchase it twice.

It does seem rather odd... any ideas as to what may have happened?

Andrew
Andrew
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Lewis - A2A
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Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by Lewis - A2A »

Hello,

what is your order number?

thanks,
Lewis
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Molly - A2A
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Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by Molly - A2A »

Does it show up twice in the Orders view, or in the Downloads view? There is one installer for P3D v3 and one for P3D v4. That might be what you're seeing.

alehead
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Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by alehead »

Lewis - A2A wrote:Hello,

what is your order number?

thanks,
Lewis
2607,

Thanks there...


Andrew Entwistle
Andrew
i5 8600K @ 5.0GHz (Der8auer delidded) on air (NH-D15), ASUS MAXIMUS X Hero, 16Gb RAM
EVGA GTX1070Ti, Win10Pro on Samsung M2 500Gb SSD, P3D V4 on 850 EVO 1Tb
Accusim (P3D): T6/Comanche/Cherokee/Spitfire/P51D Mustang (Civ)/V-Tail Bonanza

alehead
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Location: Würzburg, Germany

Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by alehead »

molleh wrote:Does it show up twice in the Orders view, or in the Downloads view? There is one installer for P3D v3 and one for P3D v4. That might be what you're seeing.
It is showing as two entries in the download section, both for P3DV4 Professional, I see nothing there for P3Dv2-3...


Andrew Entwistle
Andrew
i5 8600K @ 5.0GHz (Der8auer delidded) on air (NH-D15), ASUS MAXIMUS X Hero, 16Gb RAM
EVGA GTX1070Ti, Win10Pro on Samsung M2 500Gb SSD, P3D V4 on 850 EVO 1Tb
Accusim (P3D): T6/Comanche/Cherokee/Spitfire/P51D Mustang (Civ)/V-Tail Bonanza

Molly - A2A
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Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by Molly - A2A »

alehead wrote:
molleh wrote:Does it show up twice in the Orders view, or in the Downloads view? There is one installer for P3D v3 and one for P3D v4. That might be what you're seeing.
It is showing as two entries in the download section, both for P3DV4 Professional, I see nothing there for P3Dv2-3...


Andrew Entwistle
Actually I think I'm incorrect anyway, there should only be one entry because the Spitfire has no v2-v3 installer unlike the previous P3D products. Sorry about that!

alehead
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Location: Würzburg, Germany

Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by alehead »

molleh wrote:
alehead wrote:
molleh wrote:Does it show up twice in the Orders view, or in the Downloads view? There is one installer for P3D v3 and one for P3D v4. That might be what you're seeing.
It is showing as two entries in the download section, both for P3DV4 Professional, I see nothing there for P3Dv2-3...


Andrew Entwistle
Actually I think I'm incorrect anyway, there should only be one entry because the Spitfire has no v2-v3 installer unlike the previous P3D products. Sorry about that!
No need for any apologies. Thanks for taking the time to assist me. I appreciate the help. :)


Andrew Entwistle
Andrew
i5 8600K @ 5.0GHz (Der8auer delidded) on air (NH-D15), ASUS MAXIMUS X Hero, 16Gb RAM
EVGA GTX1070Ti, Win10Pro on Samsung M2 500Gb SSD, P3D V4 on 850 EVO 1Tb
Accusim (P3D): T6/Comanche/Cherokee/Spitfire/P51D Mustang (Civ)/V-Tail Bonanza

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Lewis - A2A
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Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by Lewis - A2A »

Hey, I believe we are all sorted now. Please can you check your store account

thanks,
Lewis
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alehead
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Location: Würzburg, Germany

Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by alehead »

Lewis - A2A wrote:Hey, I believe we are all sorted now. Please can you check your store account

thanks,
Lewis
Fairly, though I do not understand how the points thing works right now... I had a number of points and decided to use them all on the Spitfire purchase. Now I see it listing a negative number of points...

How is that possible?

A
Andrew
i5 8600K @ 5.0GHz (Der8auer delidded) on air (NH-D15), ASUS MAXIMUS X Hero, 16Gb RAM
EVGA GTX1070Ti, Win10Pro on Samsung M2 500Gb SSD, P3D V4 on 850 EVO 1Tb
Accusim (P3D): T6/Comanche/Cherokee/Spitfire/P51D Mustang (Civ)/V-Tail Bonanza

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Lewis - A2A
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Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by Lewis - A2A »

fixed, it looks like there was some issue with the original order hence the double download and double minus flying hours.

thanks,
Lewis
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alehead
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Joined: 24 Aug 2005, 09:18
Location: Würzburg, Germany

Re: Spitfire for P3DV4 Pro purchased, but in account twice..

Post by alehead »

Cheers to you sir!

A
Andrew
i5 8600K @ 5.0GHz (Der8auer delidded) on air (NH-D15), ASUS MAXIMUS X Hero, 16Gb RAM
EVGA GTX1070Ti, Win10Pro on Samsung M2 500Gb SSD, P3D V4 on 850 EVO 1Tb
Accusim (P3D): T6/Comanche/Cherokee/Spitfire/P51D Mustang (Civ)/V-Tail Bonanza

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