Store problem

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PIOTR
Airman Basic
Posts: 2
Joined: 29 Dec 2023, 15:13

Store problem

Post by PIOTR »

Hello

No order has been made yet.
No downloads available yet :(

"P24-B0J-N5R-D5B
29-12-2023 (19:04:02)
PLN 201.15
recipientPPRO Payment Services S.A
PLN 0.00Additional fees
status
Accomplished
The payment was successful. The payment has been recorded by the Seller.
If you have any questions about the execution of the order (e.g. delivery date), please contact the Seller directly."

Thank... greetings :)

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Store problem

Post by Lewis - A2A »

Hello,

can you let us know what the issue is please, you mention no order made but if you've gone through checkout then an order will have been made.

thanks,
Lewis - A2A
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PIOTR
Airman Basic
Posts: 2
Joined: 29 Dec 2023, 15:13

Re: Store problem

Post by PIOTR »

Hello :)
Creating an account on A2A at 18:16.
Comanche purchase and PayPal payment confirmation at 19:04.
The "Orders" and "Files to download" tabs are empty.

Sorry, it's probably my fault :(
account activation on A2A at 21:13
Info from PayPal 30/12/2023 at 02:02 "Your payment of December 29, 2023 to A2A Simulations failed"

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Store problem

Post by Lewis - A2A »

That's a failure then, you'll need to order again.

thanks,
Lewis - A2A
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JoshBride
Airman Basic
Posts: 6
Joined: 12 Mar 2023, 14:51

Re: Store problem

Post by JoshBride »

Any update?

Edit: All good now.
Last edited by JoshBride on 09 Feb 2024, 06:26, edited 2 times in total.

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Store problem

Post by Lewis - A2A »

Hello Josh,

an update on what?

thanks,
Lewis
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