Cannot Download
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- Airman Basic
- Posts: 2
- Joined: 16 Feb 2019, 17:41
Cannot Download
Similar issue to another user in that I have just purchased the planem about an hour ago at the time of posting and am unable to download it. I can see my order number and order, but no download link. My store account is the same as my fourm account. I can email an admin my order number if they need it. Thank you for reading and hoping for quick resolution.
- Mark - A2A
- A2A Captain
- Posts: 104
- Joined: 11 Sep 2018, 09:14
Re: Cannot Download
Hello Matthew,
I apologize for the inconvenience. I looked up your order and fixed the download issue for you. Please let me know if you can now see your download.
Thanks,
Mark
I apologize for the inconvenience. I looked up your order and fixed the download issue for you. Please let me know if you can now see your download.
Thanks,
Mark
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- Airman Basic
- Posts: 2
- Joined: 16 Feb 2019, 17:41
Re: Cannot Download
Yes it is fixed. Thank you!Mark - A2A wrote:Hello Matthew,
I apologize for the inconvenience. I looked up your order and fixed the download issue for you. Please let me know if you can now see your download.
Thanks,
Mark
- Mark - A2A
- A2A Captain
- Posts: 104
- Joined: 11 Sep 2018, 09:14
Re: Cannot Download
No problem Matthew. We're happy to help.
Mark
Mark
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