Hello!
I purchased the Bonanza yesterday from the A2A store, and do not have a download link available in my store account. Under "downloads" tab it says "no downloads available yet". Under the "orders" tab I can see the details of my order, but again, no link to download.
Thanks! If this is a repeat post, I apologize, it didn't appear my previous attempt at a topic posted...
James
No download link
- Nick - A2A
- A2A Captain
- Posts: 13734
- Joined: 06 Jun 2014, 13:06
- Location: UK
Re: No download link
Hello James and welcome to the A2A forums.
Sorry to hear that you've had some trouble downloading the product. Is the email address in your forum profile the same as the one you used for the store?
Thanks,
Nick
Sorry to hear that you've had some trouble downloading the product. Is the email address in your forum profile the same as the one you used for the store?
Thanks,
Nick
Re: No download link
Hi Nick!
Yes, the email address is the same for the forum/store...thanks!
-James
Yes, the email address is the same for the forum/store...thanks!
-James
- Nick - A2A
- A2A Captain
- Posts: 13734
- Joined: 06 Jun 2014, 13:06
- Location: UK
Re: No download link
Okay, thanks James.
I'm afraid I don't have access to the store accounts myself, but I've flagged up your post to Lewis so that he can look into it.
In the meantime, it may be worth just rechecking those download links if you haven't already, just in case something got held up with the e-commerce system.
Kind regards,
Nick
I'm afraid I don't have access to the store accounts myself, but I've flagged up your post to Lewis so that he can look into it.
In the meantime, it may be worth just rechecking those download links if you haven't already, just in case something got held up with the e-commerce system.
Kind regards,
Nick
- Lewis - A2A
- A2A Lieutenant Colonel
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Re: No download link
Hello James,
can you please let me know the order number or PM me your email address you use on the store so I can find out whats happening.
thanks,
Lewis - A2A
can you please let me know the order number or PM me your email address you use on the store so I can find out whats happening.
thanks,
Lewis - A2A
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- Lewis - A2A
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Re: No download link
Managed to find the order thanks to Nick and got that all fixed for you, sorry for the issue.
thanks,
Lewis - A2A
thanks,
Lewis - A2A
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
Re: No download link
Thanks so much for the prompt response..that did the trick!
-James
-James
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33284
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: No download link
Happy flying in the virtual skies
Myself, Nick and the community are here should you have any tech issues, simply want some advice or tales to tell of your flying adventures.
thanks,
Lewis - A2A
Myself, Nick and the community are here should you have any tech issues, simply want some advice or tales to tell of your flying adventures.
thanks,
Lewis - A2A
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
A2A Simulations Community Discord for voice/text chat
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