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PostPosted: Sat Sep 15, 2018 2:49 am 
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Joined: Sat Nov 06, 2004 11:22 pm
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Location: Beccles, Suffolk, UK
Troubleshooting FAQ

This is an in progress quick guide. If in doubt please ask. It may sound obvious, but many times people forget to actually use the forums to ask for help. We are here and happy to help, if you are not sure, or confused or simply need a helping hand with whatever the issue just post a new thread and we will do our utmost to get you up and flying asap.

Software Manual;
The Manual can be found under your start menu >> All Programs >> A2A Simulations.
If a windows 8 user the manual is under the start screen >> show all apps.

In Game SETTINGS
The required/recommended in game settings for your platform of choice can be found inside your manual





Here is the start of a Troubleshooting FAQ for new users. If anyone has anything to add, please just post and I will add it.

REQUIREMENTS
Your Microsoft Flight Simulator X must either be up to Microsoft FSX Service Pack 2 or the Microsoft Acceleration expansion pack.

FSX Steam edition is updated automatically so no need to install any service packs.

OR

Lockheed Martin users must have P3D Version 4 updated to the latest version.


CRASHES or CTD's
When I select the T-6 and choose FLY, FSX crashes

1. We have had one report of this with the Spitfire, and this was related to Windows sound driver conflicts. Check this thread:
http://a2asimulations.com/forum/viewtop ... 4&start=15

2. You must have the latest directX installed, which automatically runs at the end of the install. If you chose not to run it, you can run it from here:
http://www.microsoft.com/downloads/en/d ... laylang=en

For those on slower broadband or offline machines you can download the following 96MB package for transfer to any offline and slow connection PC (full redistributable package for Direct-X 9.0C (June 2010):
http://download.microsoft.com/download/ ... redist.exe


GENERAL

I get a NIL value error
This can be due to a corrupt flight. Once you have it loaded properly, try saving the flight as default, over-writing the default flight you have.

After I takeoff, I do not have full rudder control
Go to the Realism menu (Aircraft -> Realism Settings) and make absolutely sure that the Autorudder is NOT checked

Passenger's X Issue
1. http://a2asimulations.com/forum/viewtop ... 62&t=19341
“When you star loading passengers, Click on "Flight & aircraft settings" and in "Disable payload weight and fuel update" select "weight and fuel disabled". This will mean that fuel and weight load will be read from whatever you set up with accusim, and not default FSP X payload model. So you center of gravity and other parameters will be correct.


SOUND

Volume going down over a period of time
From community member 'Oracle427'
This is a Windows feature. The steps are for Windows 7, but they are similar for XP)
Right click on the speaker icon on your task tray and open the "Playback Devices".
Open the Communications Tab
There are 4 choices for what to do when Windows detects communications activity.
Select "Do Nothing".
Click OK and your problem should go away.

My sound is stuttering
Make an exception for the entire Microsoft FSX install directory in your anti-virus software.
If you have Microsoft Security Essentials, be sure to make the exception as follows:
Image



MISC

I cannot see my 2D Panels
Open your SETTINGS / CUSTOMIZE / AIRCRAFT and make sure your 2-D Panel Transparency is moved all the way to the left (0%).

I want keep my 2D panels open when moving views
http://a2asimulations.com/forum/viewtop ... 37#p342293

I have tons of engine smoke that won't go away
- In Game Settings / Customize, check that Auto-mixture – OFF
- You may have accidentally hit the "i" key (smoke key in FSX)

My F12 view does not show a top down view
To have the best possible pre-flight, we had to change the event F12 casts. Currently this is a global effect which is only triggered when the C172 is loaded We're still looking at ways around this, but not sure this is possible.




UNRESOLVED ISSUE
Miscosoft FSX Simconnect is necessary for all advanced programming to work properly. It can get corrupt from time to time and needs to be restored.

How to fix SimConnect:
You can test if simconnect is working by opening up the default Cessna 172 and check to see if you have gauges. If you do not have gauges, then SimConnect is probably not working.

AUTOMATIC
- Run the Microsoft DirectX installer here: https://www.microsoft.com/en-gb/downloa ... x?id=34429
- Run the Microsoft FSX Simconnect installer which for FSX:Steam edition is located here;
\Steam\steamapps\common\FSX\SDK\Core Utilities Kit\SimConnect SDK\LegacyInterfaces\FSX-XPACK
- Reboot your computer


MANUAL
To fix Simconnect, do the following (thanks to Aerosoft for posting these instructions):
- Go to the Control Panel / Add-remove programs.
- Ensure You have "show all updates" enabled.
- Find and select "Microsoft Flight Simultor X SP2".
- Click "Remove" and confirm that You will unistall SP2.

At this point You might not be able to find Your "Microsoft Flight Simultor X" entry in the Add/remove list, so.......

-Close the Add/remove program window and open it again.
-Find and select "Microsoft Flight Simultor X SP1".
-Click "Remove" and confirm that You will uninstall SP1 (might require FSX Disk 1).
-Go to this folder:

C:\WINDOWS\WinSxS\

-Delete these entries 3:
x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.60905.0_....
x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.61242.0_....
x86_Microsoft.FlightSimulator.SimConnect_67c7c14424d61b5b_10.0.61259.0_....

- Insert Your "Microsoft Flight Simultor X" Disk 1.
- Run Setup from the root folder on the CD.
- Select "Repair" and ok. It can take a longtime to finish and progrees might seem as if it has haltet. Just wait until it finishes.
- Install SP1.
- Install SP2.

Simconnect has now been restored.




Triple Monitor FSX users
From community member 'Shousa';

There are a few settings that must be changed in FSX for this mode to work correctly in FSX with 3 screens. This is explained by community member and triple screen user 'Shousa' in the following link;
http://a2asimulations.com/forum/viewtop ... 51#p269851


FSUIPC TRIM SETTINGS
Some users like to have faster trim as the speed can be affected if mapping through for example FSUIPC. For how to edit these values please see the video walk through here;
https://www.youtube.com/watch?v=RLicQD-jndY

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