No path to download

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crazyflyboy
Airman Basic
Posts: 1
Joined: 18 Nov 2017, 19:37

No path to download

Post by crazyflyboy »

Bought and paid for COTS L049 with paypal. Received order confirmation email with confirmation number. Link to account history page produces a fillable form. When I fill in the blanks it pops an error message that says, "there is already an accoumt linked to this email." When I attempt to access with my email I am at a loss for a password. When I click 'forgot password" an error message pops up, "no account linked to this e-mail." This is really irritating.

You need to supply a viable path to the download. I should not have to supply postal addresses, phone numbers, name, age or anything else. Provide a link to download the product for which YOU have received payment or, REFUND my payment.

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
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Re: No path to download

Post by Lewis - A2A »

Hello,

it sounds like you are trying to register again and again rather than just click the log on box. If you just click log on and use your details to log into your account you will be able to then go to you my account section to view and download the orders associated with your account.

thanks,
Lewis
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