Can't access to my old account to re-download the Comanche

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lknfly
Airman
Posts: 22
Joined: 12 Sep 2018, 07:50

Can't access to my old account to re-download the Comanche

Post by lknfly »

Hi guys,

I recently bought new majestic A2A products (L-49 Connie, Spitfire, Bonaza V-Tail) so that I created a new account forgetting that I've already had one.

I wanted to download the Comanche again thinking that I bought it on an other plateform but by researching in my email history I found that I bought the Comanche on the A2A store with my old A2A account.

Order Number: 112064
Date Ordered: Monday 20 June, 2016

It says that this old account doesn't exist ?

I've sent an email to [email protected]

I may have more chance to get a quick answer on this forum as much as possible, I can't wait to fly her again! :wink:

Fantastic job for all of your aircrafts!
Thank you,

Lknfly

A2A hangar

P3D
T-6 texan
Spitfire
Connie
C182
Comanche
Bonanza

FSX Old ones
Stratocruiser
P-47
B17

Tomas Linnet
Senior Master Sergeant
Posts: 2286
Joined: 05 Nov 2013, 10:48
Location: Oksboel, Denmark

Re: Can't access to my old account to re-download the Comanc

Post by Tomas Linnet »

Hi

Have a look here: http://www.a2asimulations.com/forum/vie ... 38&t=63788
I'm sure Lewis will have it sorted for you quickly :)
Kind Regards
Tomas

Sim: FSX SE
Accu-Sim aircraft in my hangar:
C172, C182, P51 Civ, P51 Mil, B17, Spitfire, P47, B377 COTS,
J3 Cub, T6, Connie, P-40, V35B
A2A Accu-Sim Avro Lancaster Loading:............0.000003% complete, please wait.

lknfly
Airman
Posts: 22
Joined: 12 Sep 2018, 07:50

Re: Can't access to my old account to re-download the Comanc

Post by lknfly »

Thank you! :wink:

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33306
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: Can't access to my old account to re-download the Comanc

Post by Lewis - A2A »

Hello,

posting here is indeed the right thing to do as there is no email support, its all dealt with here on the forums.

I believe I recognise your username and you where moved to the new store this morning as requested on the order migration form.

thanks,
Lewis - A2A
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