can't run Skylane after "succesful installation"

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1franciscodep
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can't run Skylane after "succesful installation"

Post by 1franciscodep »

Hi All, I installed A2A Skylane in the Programs X86/Steam/FSX. All the screens indicated installation was succesfull. I can't find the logo to open the simulation, all files seem to be OK. C:\Program files X86\steam\steammapps\common\FSX.
A2A shows in the FSX folder with several subfolders, still no way to run the app. Greatly appreciate your input
PC: Dell Alienware area 51 R2, Windows 10x86
Francisco

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Oracle427
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Re: can't run Skylane after "succesful installation"

Post by Oracle427 »

Do you own Microsoft Flight Simulator (FSX)?
Flight Simmer since 1983. PP ASEL IR Tailwheel
N28021 1979 Super Viking 17-30A

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Lewis - A2A
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Re: can't run Skylane after "succesful installation"

Post by Lewis - A2A »

Hello,

I assume you own FSX Steam edition?

On the installer did it not auto detect your installation of FSX?

thanks,
Lewis
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1franciscodep
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Re: can't run Skylane after "succesful installation"

Post by 1franciscodep »

Thanks for your prompt response, Yes I have FSX steam and the installer provided the right pathway. After finishing it indicated that the app was successfully installed and ready to work. The problem is I can't find the A2A icon to launch the application, in FSX or anywhere else.
I uninstalled the software to make a clean install (deleting folders and roots) and installed again, same thing.. Now I only have 3 remaining opportunities to reinstall the software since 2 have been installed but didn't work.
Francisco

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Welsch
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Re: can't run Skylane after "succesful installation"

Post by Welsch »

There is no icon or separate program to launch. You simply start FSX and select the Skylane as your airplane. It should be listed under "A2A Cessna" in the manufacturer tab.

1franciscodep
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Re: can't run Skylane after

Post by 1franciscodep »

Welsch wrote:There is no icon or separate program to launch. You simply start FSX and select the Skylane as your airplane. It should be listed under "A2A Cessna" in the manufacturer tab.

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Oracle427
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Re: can't run Skylane after "succesful installation"

Post by Oracle427 »

1franciscodep,

There was no text in your reply
Flight Simmer since 1983. PP ASEL IR Tailwheel
N28021 1979 Super Viking 17-30A

1franciscodep
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Joined: 30 Jul 2017, 20:31

Re: can't run Skylane after "succesful installation"

Post by 1franciscodep »

I re-setted the computer and the OS, re installed the software and now it is working fine.
Is there a way to recover the 3 installs that were lost in this process?
Thanks for your time

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Welsch
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Re: can't run Skylane after "succesful installation"

Post by Welsch »

Well, to be precise, there are no "lost installs" - you can run the installer file saved on your computer as often as you want. What is limited, is the amounts of downloads of that installer file. But even those will be reset upon request (and for free) once you run out (this is assuming you bought directly from the A2A shop and not somewhere else).
I would suggest you download and save (instead of opening) the file on your computer in a location where you will be able to find it again (the default "downloads" or "my documents" folder for example... or even on an external hdd or usb stick). That way you do not need to redownload the file again, should the need arise to re-install again. You just double click on the installer file that you saved on your PC previously.

1franciscodep
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Re: can't run Skylane after "succesful installation"

Post by 1franciscodep »

thanks for your help and time
the clarification is worth a thousand words (calm nerves) and help with future issues
Great Service
Francisco

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Lewis - A2A
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Re: can't run Skylane after "succesful installation"

Post by Lewis - A2A »

Hello Francisco,

if you purchased direct from the A2A Store let me know the order number and I can reset that downloads for you should you need them.

thanks,
Lewis - A2A
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1franciscodep
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Re: can't run Skylane after "succesful installation"

Post by 1franciscodep »

Order Number: 99030
Date Ordered: Friday 10 April, 2015

Great Service!
Thanks again

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Lewis - A2A
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Re: can't run Skylane after "succesful installation"

Post by Lewis - A2A »

There we go all sorted for you.

thanks
Lewis
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