Prepar3dv4 Installation fails at Directx Setup

[oggysplosh]

I have purchased A2A Cessna 182 and get the following message -
'Please refere to Dxerror.log and directx.log' these mean little to me so I have copied them below.

Directx.log

07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Checking for dxdllreg_x86.cab...
07/05/17 16:45:18: dxupdate: DXCheckTrust(): C:\PROGRA~3\PACKAG~1\9FD00F~1\redist\dxdllreg_x86.cab is trusted.
07/05/17 16:45:18: dxupdate: Extracted file C:\Users\THEBOS~1\AppData\Local\Temp\DX4117.tmp\dxdllreg_x86.inf from cab
07/05/17 16:45:18: dxupdate: DirectXUpdateGetSetupInformation(): DirectX Version: 4.09.00.0904.0
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In RGB9Rast_1_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In RGB9Rast_1_x64.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In RGB9Rast_2_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In RGB9Rast_2_x64.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2902.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2903.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2904.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2905.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2906.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2907.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2908.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2909.0_x86.cab does not exist.
07/05/17 16:45:18: dxupdate: -----
07/05/17 16:45:18: dxupdate: DirectXUpdateInstallPlugIn(): Plug-In MDX_1.0.2910.0_x86.cab does not exist

DxError.log

--------------------
[07/11/17 11:18:35] module: DXWSetup(Jun 2 2010), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[07/11/17 11:18:35] module: DXWSetup(Jun 2 2010), file: psheets.cpp, line: 472, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.


I'm running Win7 64bit with DX11.

I have A2A cessna for FSX running on the same machine with no issues.

Can anyone help me please as I don' t have a clue what to do to correct this.

Regards
John

[Lewis - A2A]

Hello,

its not an A2A Error but one from Direct X. From the sounds of it your system already has the required Direct X 9 components so you can skip this part of the install.

thanks,
Lewis

[oggysplosh]

Okay thanks for your reply. I have too your advice and it seems to working fine now. It wasn't, following the installation all was not well as the engine would not run due the maintainance showing red on all the serviceable features and was non responsive when I tried to correct anything.

All seems well at the moment so fingers crossed the issue has gone away.

Thanks again
Regards
John

[Lewis - A2A]

Good to hear John, a system restart was probably a step you missed after installation. happy flying in the virtual skies

thanks,
Lewis