Dear Tech Support,
Prepar3d v3 crashes after I choose any of the A2A vehicles I have installed. (It does not crash when I select any of the default Prepar3d v3 vehicles.) In addition, Prepar3d v2.5 now crashes before fully loading with the following error: "Prepar3d exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." (
Over this past weekend, I risked everything (a fully functional Prepar2d v 2.5 simulator with A2A's incredible Cessna 172, 182, and Piper Cherokee 180) by upgrading to Windows 10 and Prepar3d v3. I reinstalled A2A's Cessna 172, 182, and Piper Cherokee 180 by running the ZIP files I downloaded this past May. Then, I successfully applied the A2A_Update_10_03_15.zip to all three planes. Finally, I updated the video card drivers.
Any suggestions?
Prepar3d v3 crashes upon selection of A2A plane
- Lewis - A2A
- A2A Lieutenant Colonel
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Re: Prepar3d v3 crashes upon selection of A2A plane
Hello,
I would recommend reinstalling the Direct X9 component.
https://www.microsoft.com/en-gb/downloa ... x?id=34429
If that fails assuming you did an upgrade to windows 10 without wiping files a reinstall might help fix any corruption encountered during the windows update process.
thanks,
Lewis
I would recommend reinstalling the Direct X9 component.
https://www.microsoft.com/en-gb/downloa ... x?id=34429
If that fails assuming you did an upgrade to windows 10 without wiping files a reinstall might help fix any corruption encountered during the windows update process.
thanks,
Lewis
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Re: Prepar3d v3 crashes upon selection of A2A plane
Dear Lewis,
Thank you for your swift reply! I downloaded the dxwebsetup.exe that you pointed out, but the installer complained that I needed an earlier version of Windows to run it. After some more poking around, I found directx_Jun2010_redist.exe on Microsoft's site, which I downloaded and ran as Admin.
It appears to've worked.
Again, I appreciate your help with this aggravating problem!
Thank you for your swift reply! I downloaded the dxwebsetup.exe that you pointed out, but the installer complained that I needed an earlier version of Windows to run it. After some more poking around, I found directx_Jun2010_redist.exe on Microsoft's site, which I downloaded and ran as Admin.
It appears to've worked.
Again, I appreciate your help with this aggravating problem!
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33306
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: Prepar3d v3 crashes upon selection of A2A plane
Aha good news! happy flying in the virtual skies
thanks,
Lewis
thanks,
Lewis
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
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Re: Prepar3d v3 crashes upon selection of A2A plane
I just encountered a similar issue. When I load my A2A C172 with Mindstar GNS430, it crashes P3D v3. I can load the version without Mindstar successfully. I haven't made any changes to P3D, A2A or Mindstar since the last time I used it successfully.
Any ideas?
Any ideas?
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33306
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: Prepar3d v3 crashes upon selection of A2A plane
Hello if you post your exact issue in a new thread for your support issue we can better help you.wthielke wrote:I just encountered a similar issue. When I load my A2A C172 with Mindstar GNS430, it crashes P3D v3. I can load the version without Mindstar successfully. I haven't made any changes to P3D, A2A or Mindstar since the last time I used it successfully.
Any ideas?
thanks,
Lewis - A2A
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