updates
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- Airman Basic
- Posts: 4
- Joined: 25 Jan 2019, 13:26
updates
I have an older version of a2a 172 trainer and sa am reusing pedv4 I see it needs an update and yet when I open a new account my orders don't show nower that they were transfer from possibly old account under [email protected]
Last edited by [email protected] on 25 Jan 2019, 13:35, edited 2 times in total.
- Nick - A2A
- A2A Captain
- Posts: 13801
- Joined: 06 Jun 2014, 13:06
- Location: UK
Re: updates
Hello and welcome to the A2A forums.
Please can you let us know which version of the C172 trainer you originally purchased, and whether it was direct from the A2A store here, or from a third-party retailer?
Thanks,
Nick
Please can you let us know which version of the C172 trainer you originally purchased, and whether it was direct from the A2A store here, or from a third-party retailer?
Thanks,
Nick
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- Airman Basic
- Posts: 4
- Joined: 25 Jan 2019, 13:26
Re: updates
It was at the old store under Transaction ID: 8U208672SB815494W but it is not being transferred to my new store account
- Nick - A2A
- A2A Captain
- Posts: 13801
- Joined: 06 Jun 2014, 13:06
- Location: UK
Re: updates
Okay, thanks for the information. Have you seen the pinned topic here and filled-out the short Google form linked within to allow Lewis to manually transfer your purchase from the old store?
Thanks,
Nick
Thanks,
Nick
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- Airman Basic
- Posts: 4
- Joined: 25 Jan 2019, 13:26
Re: updates
The order was 121310 with that information what are my next steps to obtain latest update
- Nick - A2A
- A2A Captain
- Posts: 13801
- Joined: 06 Jun 2014, 13:06
- Location: UK
Re: updates
Please check out the links I posted just before your most recent post.
Thanks,
Nick
Thanks,
Nick
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- Airman Basic
- Posts: 4
- Joined: 25 Jan 2019, 13:26
Re: updates
I have done all this but to no avail yet. Maybe if Lewis is given my order info I was able to retrieve from old store it will help him to actually transfer things. Thanks for your help
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33314
- Joined: 06 Nov 2004, 23:22
- Location: Norfolk UK
- Contact:
Re: updates
Hello,
if you have not been transferred across it will be because the submission resulted in no new account being found or no old orders being found. Please re-submit with the required information and we can get things moved for you.
thanks,
Lewis - A2A
if you have not been transferred across it will be because the submission resulted in no new account being found or no old orders being found. Please re-submit with the required information and we can get things moved for you.
thanks,
Lewis - A2A
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