C172 P3Dv4 Academic installation failing

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scottharmes6
Airman Basic
Posts: 4
Joined: 29 Nov 2018, 07:47

C172 P3Dv4 Academic installation failing

Post by scottharmes6 »

Hi,

I am having an issue when trying to install the C172 in to P3DV4.3.

It seems as if nothing happens, and the installer goes straight to a window saying the installation failed.


Image


There are some errors shown near the end of the log:


MSI (c) (54:34) [23:43:26:120]: Doing action: WelcomeDlg
Action 23:43:26: WelcomeDlg.
Action start 23:43:26: WelcomeDlg.
MSI (c) (54:60) [23:43:27:644]: PROPERTY CHANGE: Adding AGREE_CHECKBOX property. Its value is 'Yes'.
Action ended 23:43:28: WelcomeDlg. Return value 1.
MSI (c) (54:34) [23:43:28:286]: Doing action: RemoveTrailingBackslash
Action 23:43:28: RemoveTrailingBackslash.
Action start 23:43:28: RemoveTrailingBackslash.
MSI (c) (54:A4) [23:43:28:289]: Failed to marshal script action.
MSI (c) (54:A4) [23:43:28:289]: Failed to marshal script action.
Action ended 23:43:28: RemoveTrailingBackslash. Return value 1.
MSI (c) (54:34) [23:43:28:290]: Doing action: WelcomeDlg
Action 23:43:28: WelcomeDlg.
Action start 23:43:28: WelcomeDlg.
MSI (c) (54:18) [23:43:28:293]: PROPERTY CHANGE: Modifying DEFAULT_PATH property. Its current value is '[PersonalFolder]Prepar3D v4 Add-ons\A2A'. Its new value: 'C:\Users\Admin\Documents\Prepar3D v4 Add-ons\A2A'.
Action ended 23:43:29: WelcomeDlg. Return value 1.
MSI (c) (54:34) [23:43:29:295]: Doing action: CheckPathScript
Action 23:43:29: CheckPathScript.
Action start 23:43:29: CheckPathScript.
MSI (c) (54:B0) [23:43:29:296]: Failed to marshal script action.
MSI (c) (54:B0) [23:43:29:296]: Failed to marshal script action.
Action ended 23:43:29: CheckPathScript. Return value 3.
MSI (c) (54:34) [23:43:29:297]: Doing action: FatalError
Action 23:43:29: FatalError.
Action start 23:43:29: FatalError.
MSI (c) (54:60) [23:43:40:864]: PROPERTY CHANGE: Adding AI_LOG_CHECKBOX property. Its value is '1'.
Action ended 23:43:48: FatalError. Return value 1.
MSI (c) (54:34) [23:43:48:018]: Doing action: AI_SHOW_LOG
Action 23:43:48: AI_SHOW_LOG.
Action start 23:43:48: AI_SHOW_LOG.
MSI (c) (54:F4) [23:43:48:032]: Invoking remote custom action. DLL: C:\Users\Admin\AppData\Local\Temp\MSI9442.tmp, Entrypoint: LaunchLogFile
Action ended 23:43:48: AI_SHOW_LOG. Return value 1.
MSI (c) (54:34) [23:43:48:141]: Doing action: FatalError
Action 23:43:48: FatalError.
Action start 23:43:48: FatalError.
Action ended 23:43:48: FatalError. Return value 1.
MSI (c) (54:34) [23:43:48:142]: Doing action: AI_AiBackupCleanup
Action 23:43:48: AI_AiBackupCleanup.
Action start 23:43:48: AI_AiBackupCleanup.
MSI (c) (54:94) [23:43:48:157]: Invoking remote custom action. DLL: C:\Users\Admin\AppData\Local\Temp\MSI94C0.tmp, Entrypoint: OnAiBackupCleanup
Action ended 23:43:48: AI_AiBackupCleanup. Return value 1.
MSI (c) (54:34) [23:43:48:178]: Doing action: FatalError
Action 23:43:48: FatalError.
Action start 23:43:48: FatalError.
Action ended 23:43:48: FatalError. Return value 2.
MSI (c) (54:34) [23:43:48:180]: Note: 1: 2205 2: 3: Environment
MSI (c) (54:34) [23:43:48:180]: Note: 1: 2228 2: 3: Environment 4: SELECT `Environment`,`Component_` FROM `Environment`
MSI (c) (54:4C) [23:43:48:188]: Destroying RemoteAPI object.
MSI (c) (54:B0) [23:43:48:192]: Custom Action Manager thread ending.
=== Verbose logging stopped: 29/11/2018 23:43:48 ===





Cheers,

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
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Re: C172 P3Dv4 Academic installation failing

Post by Lewis - A2A »

Hello,

Are you running the installer as admin?

Which OS are you using?

thanks,
Lewis - A2A
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scottharmes6
Airman Basic
Posts: 4
Joined: 29 Nov 2018, 07:47

Re: C172 P3Dv4 Academic installation failing

Post by scottharmes6 »

Hi,

Yes I am installing as admin, which I pretty much do by default for flight sim installers these days.

I am using Windows 7 64 bit.

Cheers,

scottharmes6
Airman Basic
Posts: 4
Joined: 29 Nov 2018, 07:47

Re: C172 P3Dv4 Academic installation failing

Post by scottharmes6 »

I found one other topic with a similar issue, but I'm not sure I understand how to implement the solution.

http://a2asimulations.com/forum/viewtop ... 08&t=64729

Cheers,

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: C172 P3Dv4 Academic installation failing

Post by Lewis - A2A »

Hello,

fire me a PM with your order number from the A2A Store please

thanks,
Lewis - A2A
A2A Facebook for news live to your social media newsfeed
A2A Youtube because a video can say a thousand screenshots,..
A2A Simulations Twitter for news live to your social media newsfeed
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scottharmes6
Airman Basic
Posts: 4
Joined: 29 Nov 2018, 07:47

Re: C172 P3Dv4 Academic installation failing

Post by scottharmes6 »

Hi,

I actually purchased it from Simmarket. I will PM the details tonight when I get home.

Cheers,

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Paul K
Technical Sergeant
Posts: 962
Joined: 20 Jun 2010, 08:44
Location: Norwich U.K.

Re: C172 P3Dv4 Academic installation failing

Post by Paul K »

Hi Lewis,

I'm having a similar problem, both with the P3Dv4 C172 and C182. As you can see, I'm attempting to install in the sim directory because my C:drive is becoming tight for space.

Image

After selecting the installation folder and clicking on 'Install', nothing happens at all, and eventually I have to start task manager to get rid of it. I've tried installing to the default Documents location, but no difference - nothing happens after clicking on 'Install'

I am running the .exe as administrator. My version of P3D is 4.4, and my OS is Windows 7 64 bit.

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Nick - A2A
A2A Captain
Posts: 13728
Joined: 06 Jun 2014, 13:06
Location: UK

Re: C172 P3Dv4 Academic installation failing

Post by Nick - A2A »

Hi Paul,

Sorry to hear you're having some problems. Is this the first time you've used the new installer on your system?

Thanks,
Nick

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Paul K
Technical Sergeant
Posts: 962
Joined: 20 Jun 2010, 08:44
Location: Norwich U.K.

Re: C172 P3Dv4 Academic installation failing

Post by Paul K »

Hi Nick,

Yes, this is the first time. I bought Prepared v4.4 last week, and am just getting round to reinstalling add-ons. I uninstalled the A2A aircraft from Prepared v3 using control panel, by the way.

I've just had another go, and now I think my problem matches the OP's one - I click on 'Install' and to the default Documents folder, and instantly I get this failure message:

Image

Tried attaching the installation log to this post, but that doesn't work. :?

EDIT: Just so I can check, what size should the zip files be for the Prepared V4 downloads - the two Cessnas I mean?
Last edited by Paul K on 05 Dec 2018, 14:22, edited 1 time in total.

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Nick - A2A
A2A Captain
Posts: 13728
Joined: 06 Jun 2014, 13:06
Location: UK

Re: C172 P3Dv4 Academic installation failing

Post by Nick - A2A »

Okay, thanks Paul - I'll drop you a PM with something you can try.

Nick

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Paul K
Technical Sergeant
Posts: 962
Joined: 20 Jun 2010, 08:44
Location: Norwich U.K.

Re: C172 P3Dv4 Academic installation failing

Post by Paul K »

Okeydokey, Nick. Did you see my edit on the post above, about zip file sizes ? It's something I could check. :)

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