New Account and New Order

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andrewayad
Airman
Posts: 38
Joined: 02 Jan 2014, 06:04

New Account and New Order

Post by andrewayad »

I just created an account on the new A2A store and got an email stating that I placed on order on the day I created an account on the new store. I just want to comfirm that the order is just registered in the new account and that my credit card is not charged again for the same product. I can also still see the order Inplaced previously on my account on the old store.
Andrew Ayad

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Nick - A2A
A2A Captain
Posts: 13728
Joined: 06 Jun 2014, 13:06
Location: UK

Re: New Account and New Order

Post by Nick - A2A »

Hi Andrew,

Lewis handles the customer account side of things, so please can you send a PM (private message) to "Lewis - A2A" with your order number and the email address you used for the store.

Thanks,
Nick

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Lewis - A2A
A2A Lieutenant Colonel
Posts: 33284
Joined: 06 Nov 2004, 23:22
Location: Norfolk UK
Contact:

Re: New Account and New Order

Post by Lewis - A2A »

Hello,

if you created an account and filled out the order migration form and then get an email that you have a new order filled with all your old products that's just me moving all the products to the new account for you and sorting your new A2A Flying Hours discount points out for you to use for a discount toward future purchases.

thanks,
Lewis
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