Hi, I recently purchased the P3D extension to the C172 Trainer, but no download link is appearing in my account.
For some reason, the order is still showing as Pending, even though I purchased the P3D extension over 3 weeks ago on June 30th?
Please can you look into this as soon as possible.
Thanks,
Dennis
Order Query
- Lewis - A2A
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Re: Order Query
Hello Dennis,
Did the payment go through? This is normally caused by an error at checkout.
Thanks,
Lewis
Sent from my iPhone using Tapatalk
Did the payment go through? This is normally caused by an error at checkout.
Thanks,
Lewis
Sent from my iPhone using Tapatalk
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Re: Order Query
Hello Lewis
Yes, the payment of $49.99 went through on 30th June for the P3D version and then a partial rebate of $30 a few days later as I had also recently purchased the FSX version.
I can confirm that both the payment and the partial rebate are showing on my credit card statement.
It seems that since the rebate was applied, the order has reverted to Pending status and the download link has disappeared.
Best regards
Dennis
Yes, the payment of $49.99 went through on 30th June for the P3D version and then a partial rebate of $30 a few days later as I had also recently purchased the FSX version.
I can confirm that both the payment and the partial rebate are showing on my credit card statement.
It seems that since the rebate was applied, the order has reverted to Pending status and the download link has disappeared.
Best regards
Dennis
- Lewis - A2A
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Re: Order Query
Hey Solentflyer sorry for the delay your thread got set to read by mistake. Please can you let me know your order numbers and I'll get them activated.
Thanks,
Lewis
Thanks,
Lewis
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Re: Order Query
Thanks Lewis, the order number in question is 90796
Best regards
Dennis
Best regards
Dennis
- Lewis - A2A
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Re: Order Query
activated
thanks,
Lewis
thanks,
Lewis
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Re: Order Query
Hi Lewis
Just checked and unfortunately the order is still showing as Pending and the download link is still not available.
Best regards
Dennis
Just checked and unfortunately the order is still showing as Pending and the download link is still not available.
Best regards
Dennis
- Lewis - A2A
- A2A Lieutenant Colonel
- Posts: 33313
- Joined: 06 Nov 2004, 23:22
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Re: Order Query
Hello Dennis,
Please can you send me a PM.
Thanks,
Lewis
Please can you send me a PM.
Thanks,
Lewis
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